CX.WF – Human-Centered Design for Government & Healthcare
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CX.WF – Human-Centered Design for Government & Healthcare

CX.WF is where design thinking meets real-world impact. We’re a team of UX, UI, service design, and content strategy experts focused on transforming customer and employee experiences in government and healthcare. From AI-driven design to agile solutions, we share insights, tools, and stories that shape human-centered digital transformation in regulated industries.

A Look Into Drupal CMS

A Look Into Drupal CMS

Drupal CMS is here, and aims to provide a smoother setup experience for marketers, designers, and content creators. But what does it mean for those who are already in the Drupal ecosystem? Let’s take a look at what makes Drupal CMS tick.

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How WebFirst Is Reviving the Best Acquia Certification Study Guide

How WebFirst Is Reviving the Best Acquia Certification Study Guide

For Drupal professionals, earning an Acquia Certified Drupal Developer credential is more than just a resume booster – it's a strategic move to enhance career growth, establish credibility, and deepen technical expertise.

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Building Blocks of a Great Mobile User Experience

Building Blocks of a Great Mobile User Experience

As mobile adoption has grown, Federal agencies are interested in building mobile apps for their stakeholders.

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Three Principles of Efficient, Effective Content

Three Principles of Efficient, Effective Content

Producing content costs time and money, yet the government would like to invest in publishing meaningful data and tracking its use.

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Leveraging Blockchain for Government

Leveraging Blockchain for Government

Blockchain is in its infancy and poised to disrupt more than the cryptocurrency market. Blockchain is a powerful tool for verifying publicly accessible information.  Initially, it was utilized as part of a digital ledger for cryptocurrencies.

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Testing with Behat Helps Deliver Higher Quality Software at Lower Cost for Federal Managers

Testing with Behat Helps Deliver Higher Quality Software at Lower Cost for Federal Managers

Behat is a helpful Open Source framework designed for behavioral testing. Behavioral testing mimics user behavior (such as clicks and acceptance testing) in order to see what’s really going on within an application.

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Why Drupal 10 Is the Optimal Platform for Federal Websites

Why Drupal 10 Is the Optimal Platform for Federal Websites

From the National Institutes of Health to Commerce Department and the U.S. Department of Agriculture, more of the government’s digital presence exists on Drupal 10. Drupal’s ease of use, flexibility, and broad support have driven federal adoption...

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Using Visualization Techniques to Improve our Understanding of the Opioid Crisis

Using Visualization Techniques to Improve our Understanding of the Opioid Crisis

We at WebFirst, present a case study of how to communicate Opioid related datasets more clearly and effectively. We utilize data visualization best practices to allow the reader to gain a deeper understanding of the trends.

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